Save The Bouquet Privacy Policy
Last updated: August 7, 2024
This Privacy Policy outlines how Save The Bouquet (referred to as “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website, use our services, or make a purchase from www.savethebouquet.com (the “Site”). This policy applies to all interactions with our services, whether you’re a customer, website visitor, or any individual whose information we collect.
Please read this Privacy Policy carefully. By using our services, you consent to the collection, use, and sharing of your information as described here. If you do not agree, please refrain from using our services.
Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. Any revisions will be posted on the Site with the updated “Last updated” date.
How We Collect and Use Your Personal Information
To provide our services, we collect personal information from various sources. The information we gather may vary based on how you interact with us.
In addition to the specific uses outlined below, we may use your information to communicate with you, improve our services, comply with legal obligations, enforce terms of service, and protect the rights of our users and our rights.
What Personal Information We Collect
The types of personal information we collect depend on your interactions with our Site. “Personal information” refers to information that identifies you or relates to you. Below are the categories of personal information we collect.
Information We Collect Directly from You
When you engage with our services, you may provide:
- Contact Information: Your name, address, phone number, and email.
- Order Information: This section contains details related to your purchases, including billing and shipping addresses, payment confirmation, and contact information.
- Account Information: Your username, password, security questions, and other account security information.
- Customer Support Information: Details you provide when contacting us for support.
Some features may require you to provide certain information. If you choose not to provide it, you may be unable to access those features.
Information We Collect About Your Usage
We may automatically collect information about your interactions with our services (“Usage Data”) using cookies and similar technologies. This data may include device information, browser type, IP address, and information about how you access and use our services.
Information from Third Parties
We may receive information about you from third parties, including:
- Service Providers: Companies that help us operate our Site, like payment processors and fulfillment partners.
- Analytics and Advertising Partners: Third-party services that assist with tracking and analyzing user behavior.
Any information received from third parties will be handled according to this Privacy Policy.
How We Use Your Personal Information
We may use your personal information for the following purposes:
- Providing Services: To process payments, fulfill orders, send notifications, and manage your account.
- Marketing: To send promotional communications and tailor advertising based on your preferences.
- Security: To detect and prevent fraudulent or malicious activity.
- Customer Support: To respond to inquiries and enhance our services.
Cookies
We use cookies to improve our Site and services. For details on the cookies we use and their purpose, please refer to Shopify’s Cookie Policy. You can control cookie preferences through your browser settings, but disabling cookies may affect your experience on our Site.
We also recognize the Global Privacy Control (GPC) signal, which allows you to opt out of certain information sharing. For more about GPC, visit Global Privacy Control.
How We Disclose Personal Information
We may share your personal information in the following circumstances:
- Service Providers: With vendors that perform services on our behalf (e.g., payment processing, shipping).
- Business Partners: For marketing and advertising purposes, in accordance with their privacy policies.
- Legal Compliance: To comply with legal obligations or protect our rights and those of our users.
User-Generated Content
Our services may allow you to submit reviews or other user-generated content. Please be aware that any content you share publicly may be viewed and used by others. We are not responsible for the privacy of information you choose to make public.
Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for their privacy practices or the content they offer. Please review their privacy policies before providing any personal information.
Children’s Data
Our services are not designed for children, and we do not knowingly collect personal information from individuals under the age of 16. If you believe that we have inadvertently gathered information from a child, please reach out to us to request its deletion.
Security and Retention of Your Information
While we strive to protect your personal information, no security measure is perfect. We recommend not sharing sensitive information through unsecured channels. We retain your information only as long as necessary to provide services and comply with legal obligations.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to Access: Request access to your personal information.
- Right to Delete: Request deletion of your personal information.
- Right to Correct: Request correction of inaccurate information.
- Right to Portability: Request a copy of your personal information for transfer to another entity.
- Opt-out Rights: Direct us not to sell or share your personal information.
- Restriction of Processing: Ask us to limit our processing of your information.
To exercise these rights, please contact us.
Complaints
If you have any concerns about how we handle your personal information, please contact us. If you are unsatisfied with our response, you may appeal or lodge a complaint with your local data protection authority.
For any questions or requests regarding this Privacy Policy, please contact us at [insert contact information].